Panasonic 1250w Microwave Issues
25.01.2019 admin
I contacted Panasonic was asked a lot of questions, sent pictures, called twice to simply be told, 'Oh well you owned it over a year so you can pay to have it fixed!' Why would anyone in their right mind keep something that could kill them!!!
The microwave I was replacing was a Panasonic, which was a wonderul unit for me, lasted for years. I went on-line looking for another Panasconic and found Panasonic microwave at Walmart, for an EXCELLENT price (saved over $50 compared to price I paid for the Sharp unit) and made the purchase.
I told the rep I would share my experience on every social media site available and that's when I was told, 'Well since you want to take it to social media we can send you a prepaid label.' I said, 'And what will that get me!' She said, 'We will see if it's a service issue but you still have to pay us to fix it.' I said, 'If I am going to pay to have this fixed I will simply research a company that makes quality merchandise, UNLIKE PANASONIC, and find one that cares about their customers as well.' She said, 'Well it's not fair to our customers that buy extended warranties if we help you.' I said, 'Well it's not fair to me if your product kills my family!' I ended the call as she simply didn't care. 
I will not be buying anything Panasonic again, and I can assure you we are a VERY tech savvy home and have a lot of electronics. I will be sharing this with almost 900 friends on FB, Google, Yelp, Twitter and the Panasonic FB page. I am disappointed at the lack of care this company has for its customers.
Original review: Dec. 12, 2018 I bought a Panasonic Microwave model NN-DS596B model from John Lewis in August 2017 with a two-year warranty. Expensive £305!
Panasonic 1250w Microwave Troubleshooting
I have discovered that it does not cook the food evenly. Rang John Lewis and was asked to contact Panasonic who gave me a case ID number. Their only nominated service centre DK AVS took two weeks to collect it and told me it takes about 4 days.
Panasonic 1250w Microwave Oven
Free repair help to fix your Panasonic microwave. Use our DIY troubleshooting and videos. Then, get the parts you need fast. Panasonic Parts Buy Genuine Parts for Panasonic Microwaves. See all 716 Panasonic Microwave models. Popular Panasonic Models Click your model to find parts, owner's manuals, diagrams and more. PANASONIC Model: NN-S431WL 85 parts available. Find parts for this model. Manual for Panasonic sensor 1250w - Panasonic Microwave Ovens question. Search Fixya. Browse Categories. Manual for Panasonic sensor 1250w - Panasonic Microwave Ovens. Posted by Pamela Otto on Aug 23, 2017. Microwave Problems. Panasonic NN-S541 Microwave. Top Panasonic Microwave Ovens Experts William Miller.
• Fixed generating spell books by Adria (would 'morph' on new game). Diablo no cd patch. • Fixed the Berserk spell to prevent crashes (large numbers of berserk monsters occasionally attacked dead monsters). • Fixed the bug where picking up gold when your inventory is full duplicates the gold in your hand and fills your gold slot.
Since then I have contacted DK AVS 6 times (each call takes around 35 to 45 minutes for a response) with promise to come back each time by the end of the day but never came back to me. Out of exasperation, I contacted Panasonic customer services and spoke to 4 staff again with the same response will get back to me by end of day after contacting DK AVS. By this time and eight weeks without the microwave, I raised a complaint to Panasonic on their web page and as per experiences of other people contact was not received after 2 days. At this stage, I sent them John Lewis receipt for a refund. Finally, received response from a manager at Panasonic but have told them that I have waited long enough and have bought a new microwave (not Panasonic). A response by email at last from the manager at Panasonic that DK AVS have found nothing wrong with the microwave and nothing more could be done. Interestingly, as the microwave is still with DK AVS.
It is now 3 months since my first contact with John Lewis, I called and spoke to customer services who have reinvestigated and escalated the case, I quote” I want to let you know that I have escalated the case with your situation to our Head Office so the Service Centre will send the unit back to you as soon as possible.” This beggar’s belief that I have been without a microwave for 3 months and now they have found nothing wrong (i.e. Uneven cooking) and will return the microwave as soon as possible! Maybe in 12 month’s time! I think small court is justified with this to get a refund and post this on review sites.